Beyond Satisfied! Over and Beyond Expectations!
My name is Dawn and I was with my mom during this process (via phone due to me living in another state). The process of deciding to sell your home is not an easy one. This was the last thing that my late grandmother left to her. She went back and forth, trying to talk herself out of selling. The first person she spoke with at Pinnacle was Monique, who was beyond patient with her during her unsure period. She listened, never pressured her to do anything until she felt comfortable. At 71, she felt overwhelmed and no matter when or what time “we” called her, she was always available to answer any questions. My mom finally reached a point where she was ready and the process began. She was too nervous for me to handle alone so we added Monique to our group text messages and I turned her over to Monique (sorry lol). The next person she met from Jae’s team was Eloise. When I say, Eloise was amazing. Questions that she asked Monique, she doubled checked her answers with Eloise and everything checked out. I know she got on her nerves but she was so kind. On the day of closing, my mom was a ball of nerves. I know she called both of them 100x but they were always kind and calming to her. Everything on our end was going crazy but they stayed with us until the transaction was completed. We have been telling everyone we know about you and this company. Jae, you have a great team and we are forever grateful.
No matter what the situation you have, Pinnacle Homes and Properties can make it happen.
Forever grateful and much success,
Carolyn Benjamin (& Dawn)
Carolyn Benjamin (& Dawn)